Terms of use & personal data management (GDPR)

By using our website roydespagne.be, you agree to the terms of use defined below.


  • Customer: any professional, natural person or legal entity, who visits the Site is subject to these general conditions.
  • Service: the website roydespagne.be
  • Content: All the elements constituting the information present on the Site, in particular texts - images - videos.
  • Information customersnd to all personal data that may be held by roydespagne.be for the management of your account, the management of customer relations and for analysis and statistical purposes.
  • User: Internet user connecting, using the site https://roydespagne.be.
  • Personal information: Information that allows, in any form whatsoever, directly or not, the identification of the physical persons to whom it applies. The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (RGPD: n° 2016-679)

1. Presentation of the website


  • Address: Grand Place, 1, 1000 Bruxelles
  • Tel: +32(0)2 513 08 07
  • Fax: +32(0)2 513 11 27
  • Email: sales@roydespagne.be
  • TVA: BE 466 283 849
  • R.C.B.: 634.372

Person in charge of publication: Jean-Philippe Bosman - Email: info@roydespagne.be

Webmaster: Pierre Fera - https://dragoweb.be

Host: Greengeeks – 3411 Silverside Rd. Tatnall Building #104 19810 Wilmington, DE, USA 1-877-326-7483 (the website roydespagne.be is hosted in Europe. The servers are located in Amsterdam, The Netherlands)

2. General conditions of use of the site and the proposed services

The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site.

The use of the siteroydespagne.beimplies the full and complete acceptance of the general conditions of use described below. These conditions of use are likely to be modified or completed at any time, the users of the siteroydespagne.beare thus invited to consult them regularly.

This website is normally accessible to users at all times. However,roydespagne.bemay decide to interrupt it for technical maintenance purposes. The websiteroydespagne.beis updated regularly. In the same way, the legal mentions can be modified at any time: they are nevertheless imposed to the user who is invited to refer to them as often as possible in order to take note of them.

3. Description of the services provided

The websiteroydespagne.beis intended to provide information about all the activities of the company (Brasserie/restaurant).roydespagne.bestrives to provide on the websiteroydespagne.beinformation as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the update, whether they are of its own making or of the making of third-party partners who provide it with this information.

All the information indicated on the siteroydespagne.beis given as an indication, and is likely to evolve. Moreover, the information on theroydespagne.bewebsite is not exhaustive. It is given subject to modifications having been made since it was put on line.

4. Contractual limitations on technical data

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, free of viruses and with a browser of the latest generation updated. The siteroydespagne.beis hosted by a provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: No. 2016-679)

The objective is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for maintenance purposes, to improve its infrastructure, in the event of a failure of its infrastructure or if the Services generate traffic deemed abnormal.

roydespagne.be and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephone equipment linked in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeit

roydespagne.be is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the Internet site, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is forbidden, except with the prior written authorization of: roydespagne.be.

Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the following of the Intellectual Property Code.

6. Limitations of responsibility

roydespagne.be acts as editor of the site.roydespagne.beis responsible for the quality and the veracity of the Contents which it publishes.

roydespagne.be could not be held responsible for the direct and indirect damage caused with the material of the user, at the time of the access to the Internet site roydespagne.be, and resulting either from the use of a material not answering the specifications indicated in the point 4, or of the appearance of a bug or an incompatibility.

roydespagne.be could also not be held responsible for the indirect damage (such as for example a loss of market or loss of a chance) consecutive to the use of the site roydespagne.be. Interactive spaces (possibility of asking questions in the space contact) are at the disposal of the users.roydespagne.bereserves the right to remove, without setting in preliminary residence, any contents deposited in this space which would contravene the applicable legislation in Belgium, in particular with the provisions relating to the data protection. If necessary,roydespagne.bealso reserves the possibility of calling into question the civil and/or penal responsibility of the user, in particular in the event of message with racist, injurious, defamatory, or pornographic character, whatever the support used (text, photograph?).

7. Management of personal data

7.1 Persons responsible for the collection of personal data

For the Personal Data collected within the framework of the creation of the personal account of the User and his navigation on the Site, the person in charge of the treatment of the Personal Data is: Le Roy d'Espagne.roydespagne.beis represented by Jean-Philippe Bosman, its legal representative.

As the person in charge of the treatment of the data which it collects,roydespagne.bemakes a commitment to respect the framework of the legal provisions in force. It is in particular up to the Customer to establish the purposes of its data processing, to provide to its prospects and customers, from the collection of their consents, a complete information on the processing of their personal data and to maintain a register of the processing in conformity with the reality. Each time thatroydespagne.betreats Personal Data,roydespagne.betakes all the reasonable measures to make sure of the accuracy and the relevance of the Personal Data with regard to the purposes for whichroydespagne.betreats them.

7.2 Purpose of the collected data

roydespagne.be is likely to process all or part of the data:

  • to allow navigation on the Site and the management and traceability of the services ordered by the user: connection and use data of the Site, invoicing, history of orders, etc.
  • to prevent and fight against computer fraud (spamming, hacking...): computer equipment used for navigation, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on https://roydespagne.be: email address
  • to carry out communication campaigns (sms, email): telephone number, email address

roydespagne.be does not market your personal data which are thus only used by necessity or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users ofroydespagne.behave the following rights:

  • the right to access and rectify, update and complete Users' data the right to block or delete Users' personal data, when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
  • the right to withdraw consent at any time.
  • the right to limit the processing of Users' data.
  • the right to object to the processing of Users' data.
  • the right to the portability of the data provided by the Users, when these data are subject to automated processing based on their consent or on a contract.
  • right to define the fate of the data of the Users after their death and to choose to whomroydespagne.bewill have to communicate (or not) their data to a third party that they will have beforehand designated.

As soon asroydespagne.behas knowledge of the death of a User and in the absence of instructions of its share,roydespagne.becommits itself destroying its data, except if their conservation proves to be necessary at evidential ends or to answer a legal obligation.

If the User wishes to know howroydespagne.beuses his Personal Data, to ask to rectify them or to oppose their treatment, the User can contactroydespagne.beby writing to the following address: Le Roy d'Espagne, Grand-Place, 1, 1000 Bruxelles

In this case, the User must indicate the Personal Data that he/she would likeroydespagne.beto correct, update or delete, identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed onroydespagne.beby law, in particular as regards the conservation or archiving of documents. Finally, the Users ofroydespagne.becan file a complaint with the supervisory authorities.

7.4 Non-disclosure of personal data

roydespagne.be refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as "not adequate" by the European Commission without informing the customer in advance. For as much,roydespagne.beremains free of the choice of its technical and commercial subcontractors provided that they present the sufficient guarantees with regard to the requirements of the General Regulation on the Protection of the Data (RGPD).

roydespagne.be undertakes to take all the necessary precautions in order to preserve the security of the Information and in particular that they are not communicated to unauthorized people. However, if an incident impacting the integrity or the confidentiality of the Customer's Information is brought to the attention of roydespagne.be, the latter must inform the Customer as soon as possible and communicate the corrective measures taken. In additionroydespagne.bedoes not collect any "sensitive data".

The Personal Data of the User can be treated by subsidiaries ofroydespagne.beand subcontractors (service providers), exclusively in order to achieve the purposes of the present policy.

Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to the data of the Users ofroydespagne.beare mainly the agents of our customer service.

7.5 Types of data collected

Concerning the users of a Site roydespagne.be, we collect certain data (IP address, type of navigator, localization...) which are essential to the operation of the service, and which will be preserved during a maximum period of 24 months after the end of the contractual relation.roydespagne.becollects moreover information which makes it possible to improve the user experience and to propose contextualized councils.

This data is kept for a maximum period of 24 months after the end of the contractual relationship.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them meet their own regulatory reporting obligations.

No personal information of the user of the siteroydespagne.beis published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the repurchase ofroydespagne.beand its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to the user of theroydespagne.besite.

8.1 Security

To ensure the security and confidentiality of Personal Data and Personal Health Data,roydespagne.beuses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

At the time of the treatment of the Personal Data,roydespagne.betakes all the reasonable measures aiming at protecting them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hypertext links "cookies" and internet tags

The siteroydespagne.becontains a certain number of hypertext links towards other sites, set up with the authorization of roydespagne.be. However,roydespagne.bedoes not have the possibility of checking the contents of the sites thus visited, and consequently will not assume any responsibility of this fact.

Unless you decide to deactivate the cookies, you accept that the site can use them. You can deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. « COOKIES »

A "cookie" is a small information file sent to the User's browser and stored in the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, and the date and time of access. Cookies will not damage the User's terminal in any way.

roydespagne.be is likely to process the information of the User concerning his visit of the Site, such as the consulted pages, the carried out research. This information allowsroydespagne.beto improve the content of the Site and the User's navigation.

Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or refusal of Cookies is proposed to him punctually, before a Cookie is likely to be recorded in his terminal.roydespagne.beinforms the User that, in this case, it is possible that the functionalities of his browser are not all available.

If the User refuses the recording of Cookies in his terminal or his browser, or if the User deletes those recorded there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case whenroydespagne.beor one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems to be connected to the Internet.

If necessary,roydespagne.bedeclines all responsibility for the consequences linked to the degraded functioning of the Site and of the services possibly proposed by roydespagne.be, resulting (I) from the refusal of Cookies by the User (II) from the impossibility forroydespagne.beto record or to consult the Cookies necessary to their functioning because of the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will allow the User to know how to modify his/her wishes regarding Cookies.

At any time, the User can choose to express and modify his wishes regarding Cookies.roydespagne.bemay also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin, YouTube or Instagram appearing on the Website ofroydespagne.beor in its mobile application and if the User has accepted the deposit of cookies by continuing his navigation on the Website or mobile application ofroydespagne.bemay also deposit cookies on your terminals (computer, tablet, cell phone).

These types of cookies are deposited on your terminals only if you agree to them, by continuing your navigation on the Website or mobile application of roydespagne.be. At any time, the User may nevertheless revoke his or her consent toroydespagne.bedepositing this type of cookie.

Article 9.2. INTERNET TAGS

roydespagne.be may occasionally employ Internet tags (also known as "tags", or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store information about them, including the User's IP address) in a foreign country.

These beacons are placed both in the online advertisements that allow users to access the Site, and on the various pages of the Site.

This technology allowsroydespagne.beto evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for roydespagne.be, and provide other services related to the use of the Site and the Internet.

10. Governing Law and Jurisdiction

Any dispute in connection with the use of theroydespagne.besite is subject to Belgian law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Brussels.

11. Information on the website

It is possible that the information contained and displayed on our website roydespagne.be is incorrect or incomplete. LE ROY SPRL makes every effort to work with optimal accuracy, but does not guarantee the correctness, reliability, timeliness, accuracy or other properties of the information. The information is provided without any form of guarantee. LE ROY SPRL therefore accepts no responsibility for viruses or other information that may cause harm to the user or third parties and for any damage that this may cause.

12. Links to other websites

The website may contain links to websites or web pages of third parties or refer to them in some other way. LE ROY SPRL has no control over the content of these websites or web pages and accepts no responsibility for their content or characteristics. The fact that LE ROY SPRL places links does not imply any approval of their content.

General conditions: The menus

1. It is essential that your group chooses the same menu for all participants. However an adaptation for vegetarians, for religious reasons, allergies (diabetes-gluten) is possible if we are informed at least 48 hours in advance.

2. The choice of menu must be communicated to us at least 1 week before the event.

3. Different types of drinks packages are possible.

4. A deposit of 10% of the estimated final amount is required upon confirmation of the reservation. The balance is payable in cash in a bill that will be established according to the number of participants that you will have confirmed 48 hours before the event.

5. In case of cancellation, we will invoice the service as follows:

  • a) Up to 42 hours before the meal, an invoice of 20% of the amount of the reservation will be charged to you.

  • b) On the day of the event, 50% of the amount of the reservation will be charged.

6. If the number of persons is lower than the number announced, the number of meals invoiced will be the one communicated at the latest 48 hours in advance.

Voor banketten, vergaderingen en alle andere boekingen voor meer dan 20 personen kunt u eerst contact opnemen met onze klantenservice door hier te klikken

Houd er rekening mee dat uw tafel tot 30 minuten na de door u geboekte tijd wordt gereserveerd. Na die tijd kunnen we helaas geen beschikbaarheid meer garanderen, tenzij u ons voor het einde van dat half uur op de hoogte stelt van uw late aankomst. Dank u voor uw begrip.